A Guide to Finding the Best VoIP Service

There are many service providers that are competing today using the VoIP technology, and so a big problem people have is choosing which internet phone company to sign a contract with. The best VoIP companies are those that are reputable and established, and have reliable and top quality telephone service.

Customers want to get the most for their money with a VoIP service, so features and price are a major factor. Most VoIP services use the same basic technology, so choosing the best one comes down to looking at some basic information:

Service Features

Many popular features are usually free with the best VoIP services, unlike land line phone services. Feature types and quantity vary with each provider, but most standard ones include caller ID, call transfer, call waiting, call forwarding, call blocking, email, voicemail and three way calling.

What You Get

The main benefit of VoIP is unlimited local and long distance calling for a low fee. All internet phone services offer unlimited calls plans but prices do vary.

Typical Price Plans

There are several price plans out there that may help consumers decide which the best VoIP service is for them and it is important to recognize these different plans and compare them in order to use this to your full advantage.

Fonvantage offers VoIP from $29.95 to $39.95 per month for business class services. They claim to deliver the best value in local and long distance service with lots of free extra features and have a carrier class network. This allows control of the network calls that customers use, rather than being at the ‘whim’ of the Internet like other VoIP providers.

VoIP.com offers VoIP at $19.99 per month with unlimited calls to the US, Canada and Puerto Rico. They also offer a $199.99 package for the whole year. They allow users to try their service for a month, and if they are not satisfied after that, they can cancel.

Vonage offers VoIP for $29.99 a month and also offers the one month free trial for customer satisfaction.

When looking for the best VoIP service, it is wise to see whether the company is financially healthy, and how long the company has been in existence. If they have existed for quite a while, it is more likely that they will have built up a good reputation.

Remember that the best VoIP service providers are those that will be there if customers ever have a problem and are committed to delivering the best possible customer service. The top providers have 24/7 support and respond as quickly as possible to problems.